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THX Ltd. is committed to protecting your privacy. We recognize that the trust of our customers and web visitors requires vigilant, responsible privacy protections. Any Personal Information obtained will be held and used in accordance with this Privacy Policy. A more detailed explanation about how we safeguard your Personal Information is described below. By using our site, services or apps, you indicate your acceptance of this Privacy Policy. If you have any questions or comments about this Privacy Policy, please contact us at legal@thx.com.

Collection and Use of Personal Information

THX is the sole owner of the information collected by THX from your use of our website or apps. “Personal Information” is information that can be used to identify an individual and may include but is not limited to, name, gender, email address, telephone number, mailing address, device type, operating system, browser, internet or data service provider, and postal code. Personal Information is collected by: (1) our website whenever you order a product or make use of a service offered, (2) our apps when you download or use our apps, and (3) THX when you register for our training classes, subscribe to a newsletter, apply to join our THX Retailer Program, request information, or participate in a survey or sweepstakes contest. If you use our apps, we may also collect information about your home theater equipment and configuration. If you participate in a survey, questionnaire or sweepstakes, we may also collect information about your equipment, preferences, home theater configuration, user feedback, answers to questions, and, if prizes or monies are paid, your tax withholding and reporting information. If you apply to participate in the THX Retailer Program, we may also collect information about your business, including business name, address, phone number, website url, and e-mail address.

The purpose of collecting and storing Personal Information is to create personal profiles, enable viewing of protected content, improve our products, services and apps, create a better visitor experience, provide feedback and support, measure and analyze our visitor traffic and app usage, administer exams, provide test scores, and/or review information received in order to consider you for employment opportunities.

We do not share Personal Information with companies, organizations and individuals outside of THX unless one of the following circumstances apply:

  • With your consent:  We will share Personal Information with companies, organizations or individuals outside of THX when we have your consent to do so.
  • For external processing/hosting/email:  We provide Personal Information to our affiliates or other trusted businesses or persons to process and/or host it for us, or to send communications on our behalf, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. For example, we use third parties to host our website and apps, to track and analyze visitor traffic, and to send email newsletters on our behalf.  We provide these companies with Personal Information as necessary to enable them to provide these services.
  • For legal reasons:  We will share Personal Information with companies, organizations or individuals outside of THX if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
    • meet any applicable law, regulation, legal process or enforceable governmental request.
    • enforce applicable Terms of Service, Terms of Use or other contract, including investigation of potential violations.
    • detect, prevent, or otherwise address fraud, security or technical issues.
    • protect against harm to the rights, property or safety of THX, our users or employees or the public as required or permitted by law.

We may share aggregated, non-personally identifiable information publicly and with our partners – like manufacturers, licensees, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our site, products, services and apps.

If THX is involved in a merger, acquisition or asset sale, we will give affected users notice (which may be by posting changes to this Privacy Policy or otherwise on our website) before Personal Information is transferred or becomes subject to a different privacy policy.

Information Security

We work hard to protect THX and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

  • We review our information collection, storage and processing practices, including physical, managerial and contractual security measures, to guard against unauthorized access to systems.
  • We restrict access to Personal Information to THX employees, contractors and agents who need to know that information in order to process it for us, and who are subject to contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Changing or Deleting Personal Information

If you want to inquire about, delete or change any Personal Information or if you no longer wish to receive emails or materials from us, please contact us at web@thx.com.

Extranet/Forum/Bulletin Boards/Chat Rooms

The THX Technician Training Extranet and Forum requires a user id and password and is designed for registered members of our training programs to learn and share information on educational workshops, home theater design, installation, THX technologies, and THX product certification. This portion of the website may contain links owned and operated by third party providers affiliated with THX. The information contained on these sites is not covered by this Privacy Policy, but by their own terms and conditions which you should read carefully. Please be aware that technical and industry related information provided by members on the technical forum is viewable by other forum members. THX does not do anything with this information, is not responsible for editing or verifying it, and cannot guarantee its accuracy.

Discussions on this website are intended for a friendly, professional and respectful exchange of information in a question and answer format. We reserve the right to terminate the accounts of members who use this site in a manner deemed inappropriate by THX.

Cookies, Web Beacons and Web Logs

Cookies: A cookie is a small data string that is written on your computer hard drive by a web server. Cookies can play an important role in providing a good customer experience using the web. Among other things, cookies enable a website to maintain information when a user’s web browser requests a series of web pages. Without cookies, for example, a website owner may not be able to recognize that a user just completed the first step during an online search so that the search results can be presented. Cookies generally hold information, including data strings that contain a unique user ID which allow websites, including ours, to customize your experiences on the site and gather information about your navigation of the site. THX’s website may use different kinds of cookies, including HTTP cookies (also known as browser cookies) and Local Shared Objects such as Flash cookies that are built for use with the Adobe® Flash® Player. Information gathered from cookies also helps us understand how our web pages are performing and provides website usage information to support customizing and improving our site and its messaging. We also use cookies to help verify the identity of a website user or to recognize you as a repeat visitor and remember your preferences. You can manage cookies by using features and functions available on most Internet browsers. For example, most browsers will allow you to choose what cookies can be placed on your computer and to delete or disable cookies. You can find instructions for managing cookie controls on the browser’s websites or in the help sections of particular browsers. Please note that disabling cookies may prevent you from using specific features on our site and other websites, such as ordering products or services and maintaining an online account.

Web Beacons: THX and third-party advertisers may use web beacons. Some THX web pages contain web beacons in the form of clear .gif files, which are electronic images that allow for the collection of information about your interactions on our sites. Web beacons may be used to place advertisements, to understand website traffic patterns and the number of visitors to our website, and to measure the effectiveness of advertisements or email messages.

Web Logs: Standard web logs are used for collecting files accessed, date and time of access, and IP address of the computer accessing the information.

Children and Parents

THX’s products, services, site and apps are directed at adults.  THX does not knowingly collect information from children under the age of thirteen (13) years old. No one under age 13 is allowed to provide any Personal Information or use our site, apps, online store or forums. Minors between the ages of 13 and 17 must get the permission of their parent(s) or legal guardians(s) before making purchases, including subscriptions, on this site or our apps.

International

When we process Personal Information in the United States, we follow United States data protection and privacy regulations, which may not offer the same level of protection as in other parts of the world, such as the European Union. If you are using our site, services or apps from a country other than the United States (where our servers are currently located), various communications will necessarily result in a transfer of information across international boundaries. Accordingly, by using our site, services or apps, you consent to the transfer, storage and use of your data to and in the United States.

Effective Date of Policy

THX reserves the right to change its Privacy Policy at any time with or without notice, effective upon posting the changed version on this site. Changes that we make to this Privacy Policy will be prospective, not retroactive. The effective date of this version of the Privacy Policy is listed below.

Effective date of revision:  August 6, 2014

©2014 THX Ltd.